Trucking & Dispatch
Load booking, dispatching, rate negotiation and carrier coordination for US freight operations, around the clock.
Request a teamEngine 02 — Operations
BPO services from Pakistan that actually deliver
Trained Pakistani specialists running your dispatch, billing, support and development — on your tools, in your timezone, at a fraction of US in-house cost.
6
Service lines
7+
Years team experience
24/7
Coverage available
US
Timezone aligned
What we run
Six operations, one accountable team
Each line is staffed by people who do that work full time — not generalists rotating between accounts.
Medical Billing & RCM
End-to-end revenue cycle management — coding, claim submission, denial management and patient billing.
Request a teamCall Centre
Inbound customer support and outbound sales teams, accent-trained and scripted for US and Canadian customers.
Request a teamEcommerce Management
Amazon FBA and Shopify store management — listings, PPC, inventory, order handling and customer service.
Request a teamSoftware House
Web platforms, mobile apps and custom internal software, built and maintained by senior in-house developers.
Request a teamMEP Estimating
Mechanical, electrical and plumbing take-offs and cost estimation for US and Gulf construction contractors.
Request a teamHow engagement works
From first call to working team
You keep control of the work. We handle hiring, training, supervision, cover and payroll.
01 — Scope the role
We walk through your workflow, volumes, tools and coverage hours, then propose a team size and shift pattern that fits.
Same day reply02 — Meet your staff
We shortlist from our trained bench or recruit to your spec. You interview and approve every person before they start.
3–7 days03 — Onboard & integrate
Your team is trained on your SOPs and given access to your systems, with a supervisor accountable for quality from day one.
1–2 weeks04 — Run & scale
Regular reporting, managed cover for leave and absence, and the ability to add or reduce headcount as your volumes move.
OngoingWhy outsource to us
Lower cost, without the usual trade-offs
The reason offshore teams normally fail is thin supervision. That's the part we own.
You approve every hire
No anonymous resource pool. You interview each person and they stay on your account.
Your timezone
Shifts built around US business hours, including overnight cover where dispatch or support needs it.
Managed, not just supplied
A supervisor owns quality, attendance and cover — so one person's sick day isn't your problem.
Scale both ways
Add headcount in busy season and scale back when volumes drop, without redundancy exposure.
Need a US entity first?
If you're contracting with American clients, a US LLC with its own bank account and EIN makes invoicing and getting paid far simpler. We handle that too.
Let's scope your team
Tell us the role, the volume and the hours. We'll come back with a team structure and a monthly cost.