Legal
Cancellation & Refund Policy
We want you to be confident in engaging us. This is when cancellations and refunds apply.
Before work begins
If you cancel before we have started processing your order and before any government or third-party fee has been paid on your behalf, you are eligible for a full refund of our service fee.
After work begins
- Once filing or processing has started, our service fee becomes partly or fully non-refundable in proportion to the work completed.
- Government, state and third-party fees (filing fees, registered-agent fees, EIN/ITIN charges, bank or gateway charges) are non-refundable once submitted to the relevant party.
Rejections outside our control
If a bank, payment provider or authority declines an application despite correctly submitted documents, this is not grounds for a refund of work already performed, as the decision lies with that third party.
How to request
To request a cancellation or refund, contact info@birdboxbpo.com or WhatsApp +92 323 6405115 with your order details. Approved refunds are processed to the original payment method within a reasonable period.